Information for Faculty & Staff

 


IT Help Desk

The Fine Arts IT (FAIT) Help Desk delivers general computer, software, peripheral and networking support to the faculty and staff in the College of Fine Arts. Use the following options to contact us.

3 Ways to Get IT Help

Create a Ticket on the Web Portal

Create, track and collaborate online with UT Campus Central Services Desk: https://ut.service-now.com/sp  (Bookmark this page)
Log in

Call

*For immediate assistance call the UT Campus Central Services Desk at 512-475-9400 (5-9400)

Self Help

If you feel comfortable troubleshooting the IT issue on your own, search the IT @ UT Knowledge Base from your portal. If you'd like to learn more about campus IT support visit the ITS Customer Support Services website.

Always, include the following information:

  • That you are from the College of Fine Arts
  • UT Tag (for computers issues; silver tag with number on it)
  • location room/bldg
  • contact phone number
  • other people who are involved
  • as detailed description of the issue as possible
  • how urgent it is

Why we ask you to contact Campus Central Services and not go directly to FAIT?

  • The central Service Desk solves the needs for the UT community daily and have direct access to common UT systems.
  • They are the first contact for support so that FAIT is better able to focus on your needs.
  • If they are not able to quickly resolve your problem, the central Service Desk will create a ticket for you which is immediately routed to FAIT and allows FAIT to queue your issue. You can interact with any ticket you create either through phone or online at the user portal. Login here! https://ut.service-now.com/sp (mobile friendly!) 

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Communications & Web Resources 

Communications Resources and Guidelines

The communications department in the College of Fine Arts shares the college’s most compelling stories to engage the media, current and prospective students, alumni, the general public and the university community. Our office is here to help faculty, staff and students with various marketing and communications needs. Our website includes the college's written style guide, visual guidelines, best practices for media interviews, social media guidelines and more.

Web Instruction

The Web team provides the college with help and guidance for Web related questions. We're engaged in keeping the college websites secure and making sure they comply with legal requirements and university policies. On our website, you can connect with us, find resources, learn best practices, get tips on how to improve your website's performance, and much more.

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Career Services for Faculty & Staff

Classroom experience

Fine Arts Career Services (FACS) provides a full range of services and resources to support students and alumni as they realize the full potential of their education and experiences. We are available to visit classrooms and conduct workshops for your students, you can refer students to the Career Services office for assignments, we provide a job board and many other opportunities we would be happy to discuss with you.

Request a Presentation

Fine Arts Career Services is available to visit your classroom and conduct workshops for your students. Workshops are conducted by our FACS staff. We offer several 30-60 minute workshops on a variety of topics including resumes, cover letters, job and internship searching, interviewing skills, networking and self-care. We can also tailor workshops to your needs. We require 2 weeks notice for standard in-class workshops. Requests for workshops on special topics not in our regular workshop rotation may require additional lead time depending on how much preparation time is needed. Our staff is available to conduct workshops Mon-Fri between 9am-5pm. Requests for workshops outside of these times will be handled on a case-by-case basis. Complete the In-Class Workshop Form to request an in-class presentation and see the various workshop topics available.  

Fine Arts Works Job Board

Sign up for Fine Arts Works to:

  • View all job and internship listings vetted by FACS
  • Recommend opportunities to your students 
  • View all professional development workshops and events offered by FACS
  • Email FACS to request faculty access to Fine Arts Works. 

Classroom Assignments

If you would like to refer students to the Career Services office for an assignment, please give us notice, by email or by phone at 512-232-7333, so that we can be as prepared as possible to meet the needs of your students.

Special Requests

We welcome questions and suggestions about ways we can collaborate. Contact us today by email or by phone at 512-232-7333 for more information or to discuss how we can meet your needs.

Learn More

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Human Resources

Kevin Crook, Director of Human Resources
kcrook@austin.utexas.edu
512-475-7028
DFA 2.422A

Julia Tufano, HR Coordinator
jtufano@austin.utexas.edu
512-471-0629
 

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Staff Council

College of Fine Arts Staff Council connect the college with the University Staff Council. You can also connect with the campus Staff Council on Facebook.

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CARE Counselor Consultations

If you are a faculty or staff member and would like to talk about your concerns for a student, you can contact the CARE Counselor for guidance. For example, if you’ve observed a student in distress or you’re wondering how to check-in with a student, you can schedule a consultation with the counselor to discuss how to support the student.

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Department & School Resources

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Additional Resources 

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